Terms of Service

1. Who We Are and What This Means

This website, https://clynaria.com/, is owned and operated by Jailee Commerce (“we,” “us,” or “our”).

These Terms are a legal agreement between you and us. By using this Website or placing an order, you agree to follow these Terms and any policies we refer to (like our Privacy Policy).

We use the Shopify Inc. platform to run our online store.

2. Using Our Website and Your Account

  • Your Agreement: You confirm you are of legal age to enter into a contract, or that you have permission from a parent or guardian.
  • Prohibited Use: You must not use our products or Website for any illegal activity, break any laws (including those in Australia), or transmit any malicious code or viruses. Doing so may result in us immediately terminating your access.
  • Service Guarantee: We reserve the right to refuse service to anyone, at any time, for any reason.

3. Product Information and Pricing

  • Accuracy: We try our best to ensure all information (descriptions, images, pricing) is accurate. However, we cannot guarantee it is always complete or error-free. Information is provided for general purposes only.
  • Changes: Prices and product details are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product or service at any time.
  • Appearance: While we try to show product colours and appearance accurately, your screen settings may cause variations.
  • Limits: We reserve the right to limit the quantities of any product we offer or restrict sales to specific persons or areas.
  • Returns and Exchanges: These products are only managed in accordance with our Return and Refund Policy.

4. Orders and Account Details

  • Refusal of Orders: We can refuse or cancel any order if we suspect it is fraudulent or made for unauthorised resale.
  • Your Responsibility: You must provide us with accurate, complete, and up-to-date contact and order details for all purchases. This is essential for delivery and communication.

5. Third-Party Tools and Links

  • No Control: We may give you access to tools or links to websites operated by other companies (third parties). We do not monitor or control these, and we are not responsible for their operation, content, or policies.
  • Your Risk: Your use of any third-party tool or link is entirely at your own risk.

6. Personal Information and Privacy

  • Our Policy: All personal information you provide to us is governed by our Privacy Policy, which explains how we collect, use, and protect your data under the Australian Privacy Principles (APPs).

7. Feedback and Content You Submit

  • Our Use of Feedback: Any feedback, suggestions, or ideas you submit to us (via email, forms, or phone) can be used by us without restriction and without compensating you.
  • Your Responsibility for Content: You are solely responsible for ensuring any content you share with us is lawful, not defamatory, and does not violate any third party's rights.

8. Intellectual Property (IP)

  • Our Ownership: All materials on this Website, including text, graphics, logos, images, and the design, belong to Jailee Commerce or are used with permission.
  • No Unauthorised Use: You must not copy, reproduce, or commercially use any part of the Website without our prior written permission. Unauthorised use may result in legal action.

9. Errors and Corrections

  • Right to Correct: If there are errors, inaccuracies, or omissions on our Website regarding product details, pricing, or availability, we reserve the right to correct them at any time, even after you have placed an order.

10. Disclaimer and Consumer Protection

  • Service Availability: We do not guarantee that the Website will be uninterrupted, always available, or error-free. Services and products are provided "as is" and "as available."
  • Your Rights are Protected: Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (ACL). This includes your rights regarding products being of acceptable quality and fit for purpose. If there is a major problem with a product, you are entitled to a refund or replacement under Australian law.

11. Liability

  • Your Indemnity: You agree to protect and hold Jailee Commerce harmless from any claim, damage, or loss caused by your misuse of the Website or your breach of these Terms.

12. Governing Law

  • Australian Law: These Terms are governed by the laws of Australia. 

    Nothing in these Terms affects your rights as a consumer under the laws of your country of residence.

13. Changes to These Terms

  • Reviewing Updates: We may update these Terms at any time. The updated version will be posted here, and your continued use of the Website confirms your acceptance of the changes.