Privacy Policy

1. Controller and Contact Details
 This website, https://clynaria.com/, is owned and operated by Jailee Commerce. We act as the data controller for personal data processed through this website in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws of the Netherlands.

  • Contact Information:
  • Company Information:
    Clynaria is owned and operated by Jailee Commerce, a company registered in the Netherlands.
    • Registration Number: 89945654
    • Address: Asterixstraat 2, 1336 MR Almere, Netherlands

2. Purpose and Legal Basis for Processing
 We process personal data for the following purposes and on the following legal bases under Article 6 GDPR:

  • Contract performance (Art. 6(1)(b) GDPR): To process, fulfil, and deliver orders, manage payments, provide customer service, and handle returns or exchanges.
  • Legal obligation (Art. 6(1)(c) GDPR): To comply with tax, accounting, consumer protection, and other legal requirements under the laws of the Netherlands and the European Union.
  • Legitimate interests (Art. 6(1)(f) GDPR): To improve website functionality, prevent fraud, secure our platform, and manage business operations, provided such interests do not override your fundamental rights.
  • Consent (Art. 6(1)(a) GDPR): To send marketing communications and use non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

3. Data We Collect
 Depending on your interaction with our website, we may collect:

  • Name, billing and shipping address, email address, and phone number.
  • Order details and transaction information.
  • Payment confirmation data (payment card data is processed securely by our payment providers and is not stored directly by us).
  • Device information, IP address, and browser data.
  • Communication preferences and customer service correspondence.
  • Cookies and usage data (see Section 8).

4. Shopify and Payment Processing
 Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and services. Shopify processes personal data on our behalf as a data processor in accordance with GDPR requirements.

Your data is stored through Shopify’s secure infrastructure, protected by firewalls and encryption measures. If you choose a direct payment method, payment data is processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store full payment card details.

For more information, please review the Shopify Terms of Service, Shopify Privacy Policy, and Shopify Cookie Policy.

5. Third-Party Services and International Transfers
 We share personal data only where necessary for order fulfilment, payment processing, shipping, analytics, fraud prevention, and legal compliance.

Some service providers may process data outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions, or
  • Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Disclosure of Data
 We may disclose personal data where required by the laws of the Netherlands or the European Union, to competent authorities, or to protect our legal rights. In the event of a merger, acquisition, or business transfer, personal data may be transferred to the acquiring entity in compliance with applicable data protection laws.

7. Your Rights Under GDPR
 Under the GDPR, you have the right to:

  • Access your personal data (Art. 15 GDPR).
  • Rectification of inaccurate data (Art. 16 GDPR).
  • Erasure where applicable (Art. 17 GDPR).
  • Restriction of processing (Art. 18 GDPR).
  • Data portability (Art. 20 GDPR).
  • Object to processing based on legitimate interests (Art. 21 GDPR).
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with the data protection authority of the Netherlands.

To exercise your rights, please contact us at info@clynaria.com.

8. Cookies and Tracking Technologies
 We use essential cookies required for website functionality and performance. Non-essential cookies (analytics and marketing) are used only with your consent through our cookie banner.

You may manage or withdraw your cookie preferences at any time. For information on cookies used by Shopify, please review the Shopify Cookie Policy.

9. Security
 We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Secure Socket Layer (SSL) encryption and industry-standard security practices are used to safeguard information.

10. Data Retention
 We retain personal data only for as long as necessary to fulfil contractual obligations, comply with tax and accounting laws of the Netherlands, resolve disputes, and enforce agreements. When data is no longer required, it is securely deleted or anonymized.

11. Changes to This Policy
 We may update this Privacy Policy to reflect legal, regulatory, or operational changes. The updated version will be published on this website with immediate effect.

12. External Links
 Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.